As of the end of 2019, the number of Bank employees declined by 11% as compared with 2018. It is primarily due to the transfer of a cash handling function to INKAKHRAN Nonprofit Organization (JSC), optimization of business processes, and change in the functional and organizational structure of the company.
In 2019, the Bank hired 2,215 new employees. However, because of the withdrawal of the cash handling function from the Bank, optimization of business processes, and transfer of part of operational functions to the regions, the staff leakage rate increased. In 2020, this indicator is expected to settle down:
|Staff leakage rate, %||24.3%||20.2%||21.6%||25.0%||58.8%|
With the development of the network of regional offices, the Bank increases its contribution to the sustainable development of regions. The Bank’s development strategy provides for further extension of the regional network.
There are employees of all age groups in MKB, inter alia, in the Management Board and among senior management.